How Privacy Works With DANA And QRIS
Our Privacy Policy covers the account details you provide, device signals created during login, cookie preferences, support messages, and payment references needed to match activity with your account. When you use DANA, OVO, GoPay, QRIS, a virtual account, or bank transfer, we may retain a payment
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reference and status rather than unnecessary wallet content. We use this material to confirm ownership, investigate a stalled cashier step, protect the account, and meet applicable legal duties. We limit access to staff who need it for these tasks and retain records only for operational, security,
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dispute, or legal reasons. Where local law permits, you can ask what we hold, request a correction, or question a processing purpose. We may need an account step to verify that the request comes from you before making changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.